Privacy Policy

Effective Date: 01-04-2025

Last Updated: 01-04-2025

ARAPL RaaS (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with our website [www.araplaraas.com], or services (collectively, the “Services”). It also outlines your rights under GDPR, CCPA, and India’s Digital Personal Data Protection (DPDP) Act, 2023.

1. Information We Collect:

We may collect the following types of personal and non-personal data:

a. Personal Data

Name, email address, phone number, job title, company name
IP address, geolocation, device ID, browser type
Communications or feedback shared through our website or contact forms

b. Sensitive Personal Data

We do not intentionally collect sensitive data (such as financial, biometric, health-related, or religious information) through our Services.

c. Cookies and Tracking

We use cookies, and similar tracking technologies to understand user behavior and improve our Services. Users may adjust cookie preferences via browser settings or our cookie banner.

2. Legal Bases for Processing (GDPR Compliance):

If you are in the EU/EEA, we process your data based on:

Consent (e.g., newsletter subscriptions)
Contractual necessity (e.g., to fulfill service requests)
Legitimate interest (e.g., analytics, security)
Legal obligations (e.g., to comply with tax or regulatory laws)

3. How We Use Your Data:

We use your data for the following purposes:

To provide and operate our Services
To communicate with you regarding updates, news, or support
To personalize your experience and improve our offerings
To detect and prevent fraud or security threats
To comply with legal and regulatory requirements

4. Data Sharing and Disclosure:

We may share your information with:

Service Providers: Trusted third parties under data processing agreements
Legal Authorities: When required to comply with applicable laws or respond to legal requests
Business Transfers: In the event of a merger, sale, or acquisition
International Transfers: If data is transferred outside the EU/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses)

We do not sell your personal data.

5. Your Rights:

Depending on your jurisdiction, you have the following rights:

a. Under GDPR (EU/EEA):

Right to access, rectify, erase (right to be forgotten)
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with your local Data Protection Authority

b. Under CCPA (California Residents):

Right to know what personal data is collected and shared
Right to request deletion of your data
Right to opt-out of data sales (we do not sell data)
Right to non-discrimination for exercising CCPA rights

c. Under India’s DPDP Act (2023):

Right to access and correct personal data
Right to withdraw consent
Right to grievance redressal through the Data Protection Board of India

To exercise any of these rights, contact us at [email protected]

6. Data Retention:

We retain your personal data only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce our agreements

7. Security Measures:

We implement physical, administrative, and technical safeguards to protect your information. Despite our efforts, no online transmission or storage system is 100% secure. We encourage you to exercise caution.

8. Third-Party Services:

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy practices. We encourage you to read their respective privacy policies.

9. Children’s Privacy:

Our Services are not directed to individuals under 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to delete it.

10. Changes to This Policy:

We may update this Privacy Policy periodically. Changes will be posted with a new “Last Updated” date. If changes are material, we will notify you by email or a prominent notice on our website.

11. Contact Us:

If you have questions, concerns, or requests regarding this policy or your data, please contact:

India: ARAPL RaaS Pvt. Ltd.; Gate No. 1205, Wadki, Taluka Haveli, Saswad Road, Pune – 412308;

USA: ARAPL RaaS International LLC, 1143-C Executive Circle, Suite 104, Cary, NC 27511

Email: [email protected]