Our Products (Mobile Robots)
Our Products (Stationary Robots)
After sales & services
Assigned Service Dealer
Every client will be assigned to the nearest authorized service dealer, ensuring a local point of contact for any service needs.
Regular Maintenance Programs
Comprehensive Training
We offer comprehensive training programs to help clients and their in-house teams better understand the maintenance and operation of our autonomous forklifts.
Stocked Spare Parts and Batteries
Each service location will maintain an inventory of readily available spare parts and batteries, reducing downtime and ensuring quick replacements when needed.
Dedicated Automation Engineer
Our authorized service dealers have dedicated automation engineers who specialize in our autonomous forklift technology. They are trained to provide rapid and accurate service, maintenance, and troubleshooting.
Service Reports and Documentation
Software Updates
Regular software updates are available to enhance forklift performance and ensure the latest features and improvements.
Remote Diagnostics
Our forklifts are equipped with remote diagnostic capabilities, allowing our service engineers to identify and resolve certain issues remotely, further reducing downtime.
Online Knowledge Base
Access to an online knowledge base with resources, guides, and FAQs to assist with common issues and questions.
Choice of Service Vendor
Clients have the flexibility to choose their preferred service vendor for any service resolution, with a commitment to a 6-hour turnaround time (TAT) to minimize disruptions to operations.
Feedback Mechanism
Clients are encouraged to provide feedback on the service experience, which is valuable for continuous improvement and enhancing customer satisfaction.
Visit our experience center
Our state-of-the-art facility showcases the latest in warehouse technology and solutions to help your business streamline its order fulfillment processes. Our team of experts are ready to provide personalized demonstrations and consultations to help you find the right solutions to fit your business needs.
Still not sure ?
Our team of experts can help you create & chose the best warehouse management solution for your business.